Because the Right Dress Should Feel Right
At Allevinbk™, operated by BEARER OF THE BLING LLC, we understand that choosing occasionwear online involves more than selecting a beautiful design. Fit, color, length and the way a dress feels once you try it on can all influence whether it is right for your event.
We have created the following return and refund guidelines to make the process clear if your Allevinbk™ purchase does not work out as expected.
Please review the conditions below before returning an item.
1. OUR 30-DAY RETURN PERIOD
Eligible merchandise may be returned within 30 days from the date the order is delivered.
To remain eligible for return, a dress or other item must generally be:
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Unworn, other than being carefully tried on for fit
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Unwashed and unaltered
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Free from stains, odors, makeup, deodorant, perfume or other signs of wear
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Returned with original tags still attached
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Returned with original packaging where applicable
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In the same condition in which it was received
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Accompanied by valid proof of purchase or identifiable order information
Because our collection includes embellished occasionwear, please take extra care when trying on garments with sequins, delicate fabrics, draping or other decorative details.
Items showing signs that they have been worn to an event, altered, washed, damaged after delivery or otherwise used beyond a reasonable fitting may not qualify for a return.
2. STARTING YOUR RETURN
Before mailing anything back, please contact our customer care team:
Email:
service@allevinbk.com
In your message, please include your order number, the item you would like to return and a brief explanation of the request.
If your return is eligible, our team will provide the applicable return instructions and, when provided as part of the approved return process, information regarding the return shipping label.
Please do not send merchandise to an address without first receiving return instructions from Allevinbk™.
Packages returned without prior authorization or sent to an incorrect address may be delayed, refused or unable to be properly associated with your order.
3. TRYING ON YOUR ALLEVINBK™ DRESS
We encourage customers to try on their dresses promptly after delivery, particularly when shopping for a wedding, gala, formal dinner or another date-specific occasion.
When trying on embellished dresses, we recommend doing so carefully and in a clean environment.
Please avoid wearing makeup, body lotion, self-tanner, perfume or other products that could transfer to the garment while determining fit.
For hygiene and quality reasons, returned occasionwear should not show evidence of extended wear or use at an event.
Removing tags, making alterations or laundering a garment before deciding whether to keep it may affect its eligibility for return.
4. DAMAGED, DEFECTIVE OR INCORRECT ORDERS
Every order should arrive matching what you purchased.
Please inspect your package shortly after delivery. If you receive an item that appears damaged, defective or different from the product, size or color stated in your order, contact us promptly at:
To help our team evaluate the issue efficiently, please provide your order number and a clear description of the problem. We may also request photographs showing the item, packaging, shipping label or affected area.
When an eligible issue is confirmed, we will work with you on an appropriate resolution, which may include replacement, return or refund depending on the circumstances and product availability.
Please contact us before attempting to repair, wash or alter an item that arrived damaged or defective.
5. ITEMS THAT MAY NOT QUALIFY FOR RETURN
Certain merchandise may be excluded from ordinary returns where disclosed at the time of purchase or where permitted by applicable law.
Examples may include:
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Items specifically marked Final Sale
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Gift cards
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Personalized or customized merchandise
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Items altered at the customer's request or after delivery
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Merchandise returned without its original tags where tags were supplied
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Items showing clear evidence of wear
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Washed or laundered merchandise
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Items affected by makeup, deodorant, perfume, body products or other stains or odors
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Merchandise damaged after delivery through improper handling or care
Promotional pricing alone does not necessarily make an item final sale. Where a product is not eligible for standard returns because it is sold as Final Sale, we aim to identify that condition on the applicable product or promotional information.
Nothing in this section is intended to limit rights that cannot legally be excluded.
6. SIZE OR COLOR EXCHANGES
Occasionwear sizing and color preferences can sometimes change once a dress is tried on.
For the most efficient exchange experience, we generally recommend returning the original eligible item and placing a new order for your preferred size, color or style.
This approach allows you to purchase an available replacement without waiting for the original return to complete its journey through inspection and refund processing.
Inventory is not automatically reserved while a return is in transit, so availability of a replacement size or color cannot be guaranteed.
7. RETURN SHIPPING
Return shipping instructions will be provided after an eligible return request has been reviewed.
Where Allevinbk™ provides a prepaid return shipping label, any applicable return-shipping charge or deduction will be communicated as part of the return process unless the return concerns a verified damaged, defective or incorrect item for which we are responsible.
Please retain your return tracking information until your return has been completed.
Original shipping charges are generally not refundable unless required by applicable law or the refund relates to an error attributable to us.
8. RETURN INSPECTION
Receiving a returned package does not automatically mean that a refund has been approved.
Once a return arrives, the merchandise may be inspected to confirm that it meets the applicable return conditions.
For dresses and embellished occasionwear, this can include checking the garment for:
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Signs of wear
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Missing or removed tags
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Alterations
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Stains or cosmetic marks
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Odors
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Damage to fabric or embellishments
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Missing components
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Other conditions materially different from the item's condition when delivered
After the inspection is completed, we will communicate the status of the return where appropriate.
9. REFUNDS
When a return is approved following inspection, the eligible refund will generally be issued to the original payment method used for the purchase.
Please allow up to 10 business days after refund approval for the refund to appear, although many financial institutions process refunds sooner.
Once a refund has been submitted by the payment processor, the time required for the credit to appear on your account may depend on your bank, credit card company or payment provider.
If 15 business days have passed after you were notified that your refund was approved and you still do not see the credit, please contact:
Including your order number will help us review the transaction more efficiently.
10. EUROPEAN UNION ORDERS
Where applicable, customers purchasing goods delivered within the European Union may have statutory cancellation or withdrawal rights, including a right to withdraw from certain distance purchases within 14 days, subject to applicable conditions and exceptions.
These statutory rights operate independently of any additional voluntary return period offered by Allevinbk™.
Where EU consumer law applies, this policy is not intended to restrict rights that customers are legally entitled to exercise.
Please contact our customer care team if you need to exercise an applicable statutory cancellation or return right.
11. RETURN ADDRESS & AUTHORIZATION
Do not mail a return directly to our business address unless our customer care team specifically instructs you to do so.
Approved returns must be sent according to the return instructions supplied for the individual order. This allows returned merchandise to reach the correct processing location and be matched accurately with your purchase.
Our company contact information is:
Allevinbk™
Operated by BEARER OF THE BLING LLC
Customer Care: service@allevinbk.com
The address above is our business contact address and should not automatically be treated as the return destination for merchandise.
A THOUGHTFUL END TO EVERY ORDER
A formal dress can be tied to an important date on the calendar, and we understand that a return sometimes needs to be handled with clarity and efficiency.
Whether the neckline was not quite what you imagined, the fit needs reconsideration or another Allevinbk™ style feels better suited to your occasion, our customer care team is available to help you understand the next step.
Our aim is to make the experience surrounding your Allevinbk™ dress feel considered from the moment you discover it through the moment your order is complete.