DELIVERY & SHIPPING

From Our Collection to Your Occasion

At Allevinbk™, operated by BEARER OF THE BLING LLC, we know that ordering a dress for a wedding, celebration, formal dinner or special evening often means shopping with an important date in mind.

Our shipping process is designed to give each order appropriate time for confirmation, preparation and dispatch while keeping customers informed as their package makes its way to them.

The information below explains our standard processing practices, estimated transit times, tracking procedures and what to do if something unexpected happens during delivery.


1. BEFORE YOUR ORDER LEAVES US

After an order is successfully placed, it enters our processing workflow.

During this stage, order details may be reviewed, merchandise prepared for fulfillment and the package made ready for shipment.

Standard Processing Time

Please allow approximately 2–5 business days for normal order processing before shipment.

During periods of unusually high order volume — including major holidays, seasonal events, new collection launches or promotional periods — processing may require up to 6 business days.

Business days generally do not include weekends or applicable public holidays.

Processing time is separate from the estimated shipping transit time shown below.


2. SHIPPING COST

Our standard shipping charge is:

Flat-Rate Shipping: $6.99 per order

Unless a different shipping offer or rate is clearly displayed during checkout, this flat shipping fee applies to eligible orders regardless of the number of dresses or other items included in the same shipment.

Any available shipping method and applicable charge will be presented during checkout before your order is submitted.


3. ESTIMATED DELIVERY WINDOWS

After your order has been processed and handed to the applicable shipping carrier, estimated transit times vary according to destination, carrier operations and the fulfillment route used for the order.

United States

Estimated transit time: 8–14 business days

Canada, United Kingdom & Australia

Estimated transit time: 10–16 business days

Other Supported International Destinations

Estimated transit time: 14–21 business days

These estimates refer primarily to transit after order processing and should not be interpreted as guaranteed delivery dates.

For example, a U.S. order may require 2–5 business days of processing followed by approximately 8–14 business days in transit under ordinary conditions.


4. ORDERING FOR A WEDDING OR SPECIAL DATE?

We strongly recommend allowing additional time when purchasing a dress for a date-specific occasion.

Wedding dates, formal events, galas, graduation celebrations, holiday parties and other important occasions can make delivery timing particularly important. Carrier delays, severe weather, seasonal volume and other circumstances outside our direct control can occasionally affect transit.

Ordering early also gives you more time to try on your Allevinbk™ dress, confirm the fit and coordinate shoes, accessories or any personal alterations you may choose to make.

Estimated shipping windows are provided for planning purposes and do not constitute guaranteed arrival dates.


5. WHERE ORDERS MAY SHIP FROM

Depending on inventory availability, destination and fulfillment requirements, Allevinbk™ orders may be prepared through the fulfillment facilities or logistics partners supporting our store.

This means that the shipping origin shown on a parcel or carrier tracking page may differ from our company business address.

Where an order contains multiple products, merchandise may occasionally be fulfilled separately. If this occurs, packages may arrive at different times and may have separate tracking information.

A shipment originating from a fulfillment location other than our business address does not change the customer-service contact information for your Allevinbk™ purchase.


6. TRACKING YOUR DRESS

When tracking becomes available for a shipment, the applicable information will generally be sent to the email address associated with the order.

After receiving your shipping confirmation, please keep in mind that carrier tracking systems do not always update immediately.

It can take approximately 1–3 business days after shipment information is created for the first meaningful tracking scan to appear.

During this period, a tracking page may show limited information or indicate that the carrier is awaiting the package.

This does not automatically mean that the shipment is lost.

If tracking remains unchanged beyond a reasonable period, contact our customer care team with your order number so we can review the available shipment information.


7. PLEASE CHECK YOUR SHIPPING DETAILS

Before completing checkout, carefully review:

  • Recipient name

  • Street address

  • Apartment, suite or unit number

  • City

  • State or province

  • ZIP or postal code

  • Country

  • Telephone number

  • Email address

Accurate information is important because carriers rely on these details to complete delivery.

Allevinbk™ cannot guarantee successful delivery when incomplete or incorrect shipping information is submitted with an order.


8. ADDRESS CHANGES & ORDER CANCELLATIONS

We begin preparing orders as soon as reasonably possible.

If you need to request an address correction, order change or cancellation, please contact us within 12 hours after placing your order:

service@allevinbk.com

Include your order number and clearly describe the requested change.

We will make reasonable efforts to review requests received within this period. However, submitting a request does not guarantee that an order can be changed or canceled.

Once an order has entered fulfillment or has been transferred to a shipping carrier, we may no longer be able to modify the delivery information or stop the shipment.


9. INTERNATIONAL DELIVERY, DUTIES & CUSTOMS

International shipments may be subject to customs procedures in the destination country.

Unless otherwise stated during checkout, international orders may be shipped on a Delivered Duty Unpaid (DDU) basis. Where applicable, this means that customs duties, import taxes, brokerage charges or similar fees imposed by the destination country are generally the customer's responsibility.

These charges are determined by local authorities and are not included in our standard shipping fee unless expressly indicated otherwise at checkout.

Customs regulations and charges differ considerably between countries. Customers ordering internationally should review applicable import requirements before purchasing if they have concerns about potential charges.

Customs inspections may also extend delivery time.

Allevinbk™ does not control customs agencies and cannot guarantee how quickly an international package will be released after arriving in the destination country.


10. DELIVERY DELAYS

Most packages arrive within their expected timeframe, but circumstances outside our reasonable control can occasionally cause delays.

Examples may include:

  • Severe weather

  • Carrier network disruptions

  • Holiday shipping volume

  • Transportation interruptions

  • Customs inspections

  • Incorrect or incomplete delivery information

  • Regional delivery restrictions

  • Other logistical circumstances affecting the carrier

A shipment arriving later than its original estimate does not necessarily indicate that it has been lost.

When a package is delayed, the carrier's tracking information will often provide the most current available status.


11. PACKAGE ARRIVED DAMAGED

We want your Allevinbk™ dress to arrive ready for the occasion ahead.

If the shipping package or merchandise appears damaged when delivered, please contact us as soon as possible, preferably within 72 hours of delivery.

Email:

service@allevinbk.com

Please include:

  • Your order number

  • A description of the issue

  • Clear photographs of the affected merchandise

  • Photographs of the exterior packaging when relevant

  • A photograph of the shipping label if requested

Please keep the original packaging while the issue is being reviewed.

Once we have the necessary information, our customer care team can evaluate the circumstances and determine the appropriate next step, which may include replacement or another available resolution where the claim is verified.


12. PACKAGES LOST IN TRANSIT

A package with a delayed scan is not necessarily considered lost.

If tracking has stopped updating for an unusual length of time or the carrier indicates that the shipment cannot be located, please contact us so the available delivery information can be reviewed.

When the shipping carrier confirms that an eligible package has been lost in transit, we will work with you toward an appropriate resolution, which may include a replacement shipment where available or another remedy depending on the circumstances.

Please note that packages recorded as successfully delivered may require a different review process from shipments confirmed lost while in transit.


13. WHEN TRACKING SAYS “DELIVERED”

If carrier tracking shows that your package has been delivered but you cannot locate it, we recommend first checking:

  • Around the delivery entrance or other safe-drop locations

  • With other members of your household

  • With a building reception desk, concierge or mailroom

  • With neighbors when appropriate

  • Directly with the shipping carrier

Carriers sometimes record delivery shortly before the parcel is physically placed at the final location.

If you still cannot locate the package after checking these possibilities, contact our customer care team with your order number and tracking information.


14. SHIPPING & RETURNS ARE DIFFERENT PROCESSES

The address printed on your package or listed as our company contact address should not automatically be used for returns.

If you would like to return an eligible Allevinbk™ item, please follow our Returns & Refunds guidelines and contact customer care before mailing the merchandise.

Approved returns must be sent according to the specific instructions provided for the order so they can reach the appropriate return-processing location.


QUESTIONS ABOUT YOUR DELIVERY?

If you have questions about an Allevinbk™ shipment, please contact:

Allevinbk™
Operated by BEARER OF THE BLING LLC

Customer Care Email:
service@allevinbk.com

When contacting us about an existing shipment, including your order number will help our team locate the relevant information more efficiently.


THE WAIT BEFORE THE OCCASION

There is something distinctive about waiting for a dress chosen for an important evening.

It may be the gown you plan to wear as a wedding guest, the dress waiting for its first holiday celebration or the piece selected for a night that has been on your calendar for months.

At Allevinbk™, we want the journey between checkout and getting dressed to feel as clear and dependable as possible.

Please order with enough time for processing, transit and fitting — and when your package arrives, we hope opening it feels like the beginning of the occasion itself.